2010

I received five feedback forms in 2006. Here are my reflections and accompanying discussion about the feedback:



2006


I have been extremely pleased with the feedback I have received from women. I believe that I truly work in partnership, and that that is one of my midwifery strengths. I did have a problem with a very young woman. To cut a long story short, our relationship broke down by the last postnatal visit. She believed I did not trust her to know about her baby because of her age. I feel I did make an error of judgment and apologized to her about that. We had a free and frank discussion about this and I thought that I had put things right. I obviously had not because she did not want me to do the last visit. The reminder for me was to listen to women whatever their age and not make assumptions, especially over the phone.

2004


I have been extremely pleased with the feedback I have received from women. I believe that I truly work in partnership, and that that is one of my midwifery strengths. However, two women felt I had not given them as much information and support about breastfeeding as I had with all the other aspects of their care. I have wondered if I should talk about it more during the antenatal period. Perhaps I spend too much time talking about birth and not enough about the postnatal period. This is something I have tried to address with the women I am currently working with. I also had two women who had very difficult experiences with breastfeeding, and I had to refer them to a lactation consultant. I am confident that I support women well in the post natal period and am up to date with latest breastfeeding information, but have put that on my professional development plan to attend a breastfeeding update.